How Does the 2-1-1 Help Me Grow Helpline Work?

The Help Me Grow 2-1-1 helpline has been developed to ensure that your child can connect with the resources they need to help them succeed. If you have a question or concern about your child, the program will work directly with you to identify any potential behavioral and educational challenges, and bring you in contact with services, programs and information that can help you.

Whether you are currently pregnant, or already have a child at home, the 2-1-1 hotline will connect you with a Child Development Specialist. These highly trained professionals can listen and provide you with whatever assistance you may need.

help me grow helpline

There are two ways that you can contact a specialist through the Help Me Grow 2-1-1 hotline:

  1. Call– These calls are toll free and can be made as often as you would like during operation hours. Child Development Specialists are available Monday through Friday from 8:00 a.m. to 9:00 p.m.
  2. Text– If you would rather text your question, you can do so by sending a message to 302-231-1464 between 8:00 a.m. to 5:00 p.m., Monday through Friday or text your zip code to 898-211.  A Child Development Specialist will respond to your text message within 15 minutes.

The benefit of using the Help Me Grow 2-1-1 hotline is that the Child Development Specialist will follow-up with you to ensure you received the assistance you were seeking.  If you have problems, the Specialists will work with you until you are connected to the help you need!

All calls and texts with Child Development Specialists specialists are free and confidential.  This service is brought to you by United Way of Delaware, the Delaware Division of Public Health, and the many organizations that are part of the Help Me Grow Advisory Committee for healthy child development.

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PLEASE NOTE: If you have an emergency, dial 9-1-1 or your local emergency response number.